Returns & Exchanges

At VTCOSMETICS, we stand by the quality of our skincare. If you are not completely satisfied with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a refund.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.